Delivery

How long does my order take to ship?

At Sheffield Discount Furniture, our products are generally in stock and ready to ship. We pride ourselves on our quick delivery times and can often deliver the next day if required. However, please note that some items, such as beds, are made to order and may take 7-10 days to deliver.

 

Where do we ship?

We predominantly ship in and around Sheffield and the surrounding areas. Delivery is free to the following postcodes:

  • S1-S21
  • S26

For the S32-S33 postcodes, there is a £30 delivery charge. For delivery to all other S postcodes, there is a £15 delivery charge. Deliveries further afield can be organized; please contact us for pricing.

 

Standard Delivery for Stock Items

We offer FREE 1 to 2 MAN UK HOME DELIVERY ROOM OF CHOICE for all stock items. Our dedicated delivery partners strive to complete deliveries of stock items within 5-14 working days from the date of your order. You will receive a phone call to schedule a delivery date and an estimated delivery time. A text notification will be sent on the day before delivery, confirming that your item is loaded onto the delivery vehicle. On the day of delivery, our team will give you a courtesy call one hour ahead, ensuring you don't have to take the entire day off or wait all day.

 

Special Handling of Large Items

For large items such as sofas and wardrobes, we provide 2-man FREE UK delivery to the room of your choice. This service ensures the safe and convenient placement of your substantial pieces.

 

Ordering and Payment

You can place your order easily through our user-friendly online platform. Just click the "Add To Basket" button next to the item you desire. At checkout, enter your delivery and billing information, and securely pay with major credit or debit cards through our encrypted server. Alternatively, you can place your order by calling us at Sheffield Discount Furniture. We accept various payment methods, including credit cards, debit cards, bank transfers, and other customised options.

 

Delivery Charges On Website Purchases

Orders below £100 are subject to a standard delivery charge of £9.99. For deliveries to specific postcode areas in Scotland and certain regions listed below, orders below £250.00 or £1000.00 might incur a surcharge. We will contact you to discuss these charges before finalising your order. The postcodes that might incur a surcharge include: AB, BT, DD, DG, EH, FK, G, GY, HS, IM, IV, JE, KA, KW, KY, ML, PA, PH, TD, and ZE. Please place your order under no obligation, and we will contact you to discuss delivery.

 

Gold Delivery Service

We offer an optional gold delivery service for £100.00 in addition to FREE UK DELIVERY on orders over £100. This service allows you to:

  • Specify your preferred delivery day.
  • Receive a call within 1 hour of ETA.
  • Have your furniture delivered, assembled in the room of your choice, and all packaging materials removed.

 

What is your return policy?

We accept returns within 7 days of purchase for showroom items. All returned items must be unused. For unwanted items, a nominal fee of £25 will be charged if we need to collect them.

 

Other services

  • 2 Man Delivery Service: At Sheffield Discount Furniture, we offer a standard 2 man delivery service at no extra cost.
  • Removal of Old Items: If you want us to take away your old items, it will cost you £10 per item.
  • Assembly and Installation: We can fully assemble and install products for you, but the cost will depend on the complexity of the task. As an example, setting up a complete bed with a mattress would cost around £20.
  • In-Store Pickup: You can take away any items we stock with you at the time of purchase.

 

Contact Us

If you have any questions or need further assistance, please do not hesitate to contact us.